Bajje Privacy Policy – How We Keep Your Information Safe

When you register or use bajje's services, certain information is collected from you. This information is used to provide you with a better experience and to ensure the security of the platform.

Information collected directly from you:

• Name, date of birth & gender
• Email address & mobile number
• Home address & district
• National ID or passport number (for KYC verification)
• Payment information (mobile banking number)
• Login credentials (username and encrypted password)

Automatically collected information:

• IP address & device information
• Browser type & operating system
• Your browsing activity and session data on bajje
• Data collected from cookies & tracking technologies
• Betting history & transaction records
• Login Time & Location Data

Bajje uses the information it collects for specific purposes only. Data is never used beyond its intended purpose. Below is a detailed breakdown of how bajje uses your information.

Bajje uses your information to promote responsible betting, detect suspicious activity, and make the platform more user-friendly. With your consent, bajje may occasionally send promotional emails, which you can opt out of at any time.

Bajje may share information on a limited basis in the following circumstances:

• Payment Providers: Necessary information is shared to process transactions through payment services such as bKash, Nagad, and Rocket.
• Legal Authorities: bajje may be legally required to disclose information in response to a court order or a lawful request from a government authority.
• Technology Partners: Server hosting and security service providers may access limited data under specific conditions.
• Anti-Money Laundering: Suspicious financial activity is reported to the relevant authorities when detected.

Before sharing data with third parties, bajje ensures they also follow appropriate privacy standards. bajje monitors third-party data protection responsibilities as well.

Bajje uses cookies on its website. Cookies are small text files stored in your browser that help improve bajje's services.

Types of cookies bajje uses:

• Essential Cookies: Essential for login sessions and security. Disabling these cookies will prevent bajje from functioning properly.
• Performance Cookies: Used to analyze page loading speed and user experience.
• Functionality Cookies: Helps remember your preferred language, theme, and settings.
• Analytics Cookies: Used by bajje to understand which pages receive the most traffic.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may prevent certain bajje features from working correctly.

Bajje does not retain your information longer than necessary. Retention periods vary depending on the type of data and applicable legal requirements.

• Account Information: Retained for up to 5 years after account closure.
• Transaction Records: Retained for up to 7 years as required by financial regulations.
• Cookie Data: From 1 day up to 1 year, depending on the type.
• Support Conversations: Deleted 2 years after resolution.
• Marketing Data: Deleted immediately upon withdrawal of consent.

Once the retention period expires, bajje securely deletes or anonymizes your data so that no individual can be identified.

Bajje believes every user should have full control over their own data. Your rights are outlined in detail below:

Bajje's privacy policy takes child protection very seriously. Age verification is carried out at registration, and if a user is suspected to be a minor, the account is suspended pending further verification.

• Bajje services are available to users aged 18 and above only.
• If a minor's data is identified, it will be deleted immediately and the account will be closed.
• Parents are advised to enable parental controls on devices used by children.

Bajje has implemented the highest technical and organizational measures to protect your data. Our security infrastructure is reviewed and updated on a regular basis.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Password Hashing: bajje never stores passwords in plain text — only encrypted hashes are kept.
• Firewall & DDoS Protection: Protection is ensured at the server and network level.
• 24/7 Security Monitoring: Suspicious activity is detected in real time.
• Regular Security Audits: Regular security testing is conducted by third-party specialists.
• Restricted Access Controls: bajje employees can only access information that is necessary for their role.

Bajje may update this Privacy Policy as needed. Users are informed based on the nature and significance of the changes.

• For major changes, advance notice will be sent to your registered email.
• The "Last Updated" date at the top of this page is always kept current.
• Continuing to use bajje means you accept the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

If you have any questions, concerns, or complaints about this Privacy Policy, contact bajje directly:

• Email: support@bajje.ws
• Website: bajje.ws
• Support Hours: 24 hours a day, 7 days a week

Bajje takes every complaint seriously and works to resolve it as quickly as possible. For data protection complaints, bajje typically responds within 72 hours.